Privacy policy

This page explains what data we collect in the De La Beauté shop, why we need it and how we protect it. In short: order data is used to deliver formulas; online payment runs through Stripe — the full card number never reaches our site.

Who we are

The De La Beauté shop is the storefront of a professional laboratory from Spain. For privacy questions write to hello@de-la-beaute.com.

What we collect

We process only what the shop needs to complete an order or to answer you:

  • name, email, phone and delivery address — when you place an order or create an account;
  • order contents, purchase history and payment status;
  • messages you send us yourself;
  • storefront technical data: language, cart, session and your cookie choice.

We do not ask for extra details “just in case” and we do not sell personal data.

Online payment with Stripe

Payment on the site is processed online by Stripe. You enter card details in Stripe’s secure form. The full card number, expiry date and CVC are not sent to the shop server and are not stored by us.

Stripe tells us the payment result and the details needed for the order: status, amount, currency, payment id and, where needed, a card mask (last digits). WooCommerce then uses this to show the order in your account and to confirm shipment.

Stripe processes payment data under its own rules. Stripe privacy policy: stripe.com/privacy.

Why we process data

  • to accept, charge and ship an order;
  • to keep your account, cart and order history;
  • to answer your messages;
  • to meet accounting and legal duties;
  • to remember the storefront language and your cookie choice.

The legal bases are the sales contract (your order), your consent (optional cookies) and the shop’s legal obligations.

Who we share data with

Data is seen only by those without whom the order cannot happen: Stripe — for online payment; the carrier — to send the parcel; hosting and email — so the site and messages work. We do not pass data to ad networks unless you separately agree to marketing cookies.

How long we keep data

Order data is kept as long as needed for delivery, warranty, returns and accounting. Account data lasts while the account exists. Cookie consent is stored for 6 months, then you can choose again. Emails can be deleted sooner on request — write to us.

Your rights

You may ask for access, correction, deletion or a copy of your data, and you may withdraw analytics and marketing consent at any time via Cookie settings in the footer. For data requests write to hello@de-la-beaute.com and include the order number if you have one.

How cookies work on this storefront is explained in the next section.

Cookies

We use strictly necessary cookies so the shop, cart and storefront language can work. Analytics and marketing cookies start only after your consent — with no pre-ticked boxes.

You can accept all cookies, keep necessary ones only, or choose categories. Your choice is stored for 6 months and can be changed at any time via Cookie settings in the footer.

  • Necessary: WooCommerce session, cart, storefront language, your consent choice.
  • Analytics: measuring visits if you turn this category on.
  • Marketing: advertising pixels and personalisation if you turn this category on.

If your browser sends a Global Privacy Control signal, we keep necessary cookies only by default.